GBS Manager Strategy & Service Management (f/m/d)

PLACE OF WORK

Siezenheimer Straße 29a, 5020 Salzburg

Finance

Full-time

Gross annual salary starting from € 104.300*
*willingness to overpay with appropriate qualifications

Your main tasks in this role are:

Continually evolving and operationalising the Global Business Services (GBS) strategy in line with ALDIs global strategic priorities
Defining strategic GBS goals, translating them into tactical actions and oversee their implementation
Designing and implementing a service management capability within GBS that ensures consistent, structured and effective ways of working across the department
Acting as the primary interface between GBS and ALDI DX (IIT) to identify overarching innovation and tech initiatives that support the goals of GBS
Leading and developing a small team and fostering a collaborative and high-performance work environment
Driving value creation through the further development of the GBS service portfolio, evaluating potential initiatives and opportunities and producing board level recommendations for their implementation
Supporting internal stakeholders with in-depth performance analysis, providing actionable insights for decision-making
Developing and producing global non-financial KPI reports and analytics to enable data-driven decisions
Harmonising project deliverables and documentation to support process consistency and knowledge sharing
Collaborating closely with cross-functional teams to support end-to-end service excellence

The requirements of the role include:

Relevant degree in business administration, business psychology, communications, HR, or related fields
Minimum 5 years of professional experience in strategic and organisational development or consulting, shared services/GBS experience is a considerable advantage
Ability to lead and nurture a team of 1-3 employees, fostering growth and collaboration
Experienced in developing and implementing organisational transformation initiatives
Skilled in senior leadership communication, effectively conveying strategic vision
Experienced in presenting recommendations, gaining consensus and generating excitement for new ideas
Exceptional people-focused approach, with a talent for building relationships and influencing stakeholders
Outstanding communication skills, with the capacity to collaborate effectively in a multinational and cross-functional context
Up to date with the latest innovations and tech that are reshaping organisational design and efficiency
Experience in creating engaging presentations
Fluent in English, German would be an advantage
Willingness to be part of a new and growing team and the ability to shape the future of the GBS organisation
Comfortable in a ‘start-up’ environment where processes, responsibilities and structure are still evolving

Our benefits for you are wide-ranging:

6 weeks of annual leave every year for all
A range of subsidised childcare support options
Options to work remotely - from home or anywhere within Austria (up to 13 days per month), and from abroad (up to 30 days per year, selected countries)
Mobile devices provided to enable flexible working
Relocation support (including visas/permits, home search and moving allowance)
Free and subsidised healthy food and drinks provided at work
Subsidised public transport
Bike leasing program to save up to 20% on bike costs to encourage sustainable transport and improve affordability
Discounts on a wide range of shopping in the categories like fashion, travel, sports and many more
All the training you need to excel in your role
Extensive personal and professional development
High level of responsibility in a diverse and international business environment
Collaboration with teams across borders
Private health insurance discounts
Comprehensive wellbeing & (mental) health support
On-site & online sports with Wellpass membership