INTERNATIONAL CUSTOMER INTERACTION
At ALDI SÜD HOLDING's International Customer Interaction unit, we shape the way customers engage with our brand - whether it’s through our app, digital platforms, or directly in-store. Our team is dedicated to creating holistic strategies while identifying global opportunities for greater efficiency and cost savings. Every interaction we design aims to add real value, from helping customers easily access store information and inspiring recipes to enhancing marketing strategies, customer service, and e-commerce activities.
Our goal is to consistently attract new customers and deepen our relationships with existing ones through seamless, relevant experiences.
Based in Salzburg, we're continuously improving customer interactions across various channels, such as apps, digital services, and physical store experiences. Our days involve analysing customer journeys, developing and refining digital features, collaborating closely with international marketing and customer interaction teams, and identifying strategic opportunities for operational savings. An analytical mindset, combined with creative problem-solving and digital expertise, helps us ensure every touchpoint is optimised.
OUR LOCATION
Salzburg
Salzburg is a historic city located at the northern boundary of the alps. With incredible natural scenery on your doorstep, as well as plenty of cultural exchange and leisure opportunities, it’s a great base for our hybrid working model and increased work-life balance. Plus, with easy access via road, rail, and air, it’s a central hub for national and overseas business.
ONE MORE THING
We’re a brand-new team! This gives us the unique opportunity to define our culture, emphasising collaboration, innovation, and a strong focus on our international customer interaction community the very beginning.
Join us and help shape this exciting journey!